Walmart Spark Driver – App Structure & Critical Task Flows

Staff Product Designer

​Dec. 2019 – Jun.2025

Led strategic initiatives within Walmart’s Last Mile Delivery:

• Customized Pickup and Drop-off – designed driver experiences to support flexible third-party delivery needs across diverse scenarios.

• Scalable Delivery Optimization – restructured the end-to-end delivery workflow to increase efficiency, reduce cost, and enable platform growth.

These efforts helped transform Last Mile into a key enabler of Walmart’s profitable e-commerce expansion. My contributions were recognized with Walmart's "Make a Difference Award."

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Applied Skills

Shaped a clear vision in complex situations · Drove cross-functional alignment · Systems Thinking · Delivered high-impact results

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What is Spark Driver?

The Spark Driver™ app is a delivery platform designed for independent contractors, enabling drivers to accept and complete delivery orders for Walmart and other businesses.

• Spark Driver™ has hundreds of thousands of registered drivers.

• Millions use it and it generates billions in revenue.